PandaExpress Essay - 835 Words

Panda Express Lo Mat University Organizational Behavior MSB-730 March 09, 2014 Panda Express Question 9.1 Does it make business sense for a CEO to prioritize self-improvement on the part of his employees? Does it make more sense in some industries or types of businesses than others? It makes great business sense for the CEO to prioritize self-improvement for employees. This is a smart move to coach employees in performing citizenship behavior on the job. Organizational citizenship behavior benefits the entire company by employees supporting and defending the company actions, working to improve operations and being loyal to the company (Colquitt, Lepine, Wesson, 2013, p. 39). Satisfied employees will†¦show more content†¦291). Question 9.2 Do you find it appropriate for companies to ask about the book that applicants have read, or to encourage employees to attend self-improvement seminars that could be psychologically and emotionally intense? Why or why not? It is very appropriate to ask a prospective employees about what books they have read and to encourage employees to attend self-improvement seminars. Behavior issues are just as real as physical issues to help the well-being of a person. If it is alright to ask an employee to take a physical exam to determine fitness, then it should be acceptable to ask simple questions about behavior fitness. â€Å"The structured conversation approach to interviewing, commonly referred to as Behavioral Based Interviewing, aims to discover and examine examples of past behavior through guided questioning† (Brumm, Mickelson, White, 2006. p. 28). In this case, the hiring company is allowed to ask questions about the latest books read to assess their learned behavior in judgment, teamwork, and communication, and understand their concepts. Question 9.3 From the brief descriptions offered, what personality traits (or cultural values) seen to be reflected in Covey’s seven habits, and in the content include in Landmark’s seminars? Do those traits or values seem important in a business like Panda Express’s? Dr. Covey’s Seven Habits of Highly Effective People are (1)be pro-active, (2) begin with the end in mind, (3) put first